The Optician’s Portal This is a great advantage to the flow and speed of the order process and will give employees a better experience when they visit the optician. If an employee chooses a frame or a lens type which is not on your pre-approved list for selection, the optician can advise the employee straightaway. The employee will then have a choice to either choose something from the pre-approved list or to continue with the order. If they choose the latter, uvex will seek approval as necessary. Orders will be placed on hold until approval is granted. For more information about the uvex prescription online ordering process, please visit uvex-safety.co.uk/prescription. To speak to a member of our prescription team call 01252 725552 or email help-prescription@uvex.co.uk. uvex Prescription Safety Eyewear Online Ordering Process Another advantage of the optician’s portal is that uvex will be able to pay the optician for the dispensing and sight test fees by BACS payment, saving administration time and providing increased traceability. Prescription online ordering process uvex’s online ordering system allows customers to order prescription eyewear quickly and easily. The automated system enables approved personnel (Authorising Officers) to: • Generate a form quickly: for print or to be emailed to an employee • Create and track the status of new prescription orders as they move through the manufacturing process: from when the Authorising Officer generates the form through to the order being despatched to the optician and finally invoiced • Review historical orders and run user reports Once registered your Optician will be able to: See the approved frames for your employees Review and complete all fields to ensure timely processing Submitted orders will go straight into production. Delays will only occur if there is a query with the order e.g. obtaining approval for non-standard items Check the status of the order at any point once in production and advise the employee accordingly 38
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